PRIVACY POLICY

PRIVACY POLICY Last updated: June 2026

Brazelo respects your privacy. This policy describes how we collect, use, and protect your personal information when you visit brazelo.com or make a purchase, in compliance with the CCPA/CPRA (California Consumer Privacy Act / California Privacy Rights Act), COPPA (Children's Online Privacy Protection Act), and applicable state privacy laws (VCDPA, CPA, CTDPA, UCPA, and others).

1. Who we are Exportadora e Distribuidora SHIMAMOTO DISTRIBUIÇÃO DE ALIMENTOS E BEBIDAS DO BRASIL Ltda (CNPJ 62.390.214/0001-79), headquartered at Av. 24 de Dezembro, No. 518, Peruíbe/SP, Brazil, ZIP 11770-072, an exporter of Brazelo-branded products to the United States and other markets.

2. Information we collect

• Identifiers: name, email, phone, shipping and billing address.
• Commercial data: order history, preferences, purchase amounts.
• Payment data: processed by the payment gateway (Stripe / PayPal / equivalent). We do not store card data.
• Browsing data: IP address, browser type, pages visited, cookies.
• Communications: messages sent through the contact form, WhatsApp, or email.

3. How we use it

• Process orders, sales, and international shipments.
• Comply with customs and regulatory obligations (FDA, IRS, Brazilian authorities).
• Customer service.
• Marketing (only for those who opt in).
• Fraud prevention.
• Compliance with legal obligations.

4. Sharing We share only the data necessary with parties such as:

• International carriers (USPS, UPS, FedEx, DHL, Correios)
• Payment platforms (Stripe, PayPal, Shop Pay, Apple Pay, Google Pay)
• Hosting providers and e-commerce platforms
• Brazilian and U.S. public authorities, when required by law.

We do not sell your personal information to third parties for marketing purposes.

5. Your rights under the CCPA/CPRA (California residents) You have the right to:

• Right to Know — what information we collect and how we use it
• Right to Delete — request the deletion of your data
• Right to Correct — correct inaccurate data
• Right to Opt Out — refuse the sale or sharing of your data
• Right to Non-Discrimination — not be discriminated against for exercising these rights
• Right to Limit the use of sensitive personal information

To exercise any right, contact us: WhatsApp +55 13 99797-3326 or Instagram @brazelo_exportacao. We will respond within 45 days, as required by law.

6. Children (COPPA) Our site is not intended for children under 13. We do not knowingly collect data from children. If you become aware of such collection, please notify us and we will delete the information.

7. Cookies and similar technologies We use essential, analytical, and marketing cookies. You can manage your preferences in your browser or through our consent banner.

8. International data transfers As a Brazilian company that exports to the U.S., your data may be transferred and processed in Brazil and other countries where our service providers operate. We adopt contractual and technical security measures to protect these transfers.

9. Security We implement specific technical and administrative measures (SSL encryption, access control, monitoring) to protect your data. No system is 100% secure; in the event of an incident, we will notify you as required by law.

10. Retention We retain your data for as long as necessary for the purposes described and to comply with U.S. and Brazilian tax obligations (generally, up to 7 years).

11. Contact For privacy matters: WhatsApp +55 13 99797-3326.